No Customer Support!

Posted by Simon Leung in Uncategorized on January 4th, 2005 | No Comments

I’m a little upset at Stone Evans.

While he seemed like someone I could relate to in the beginning, I feel as though he doesn’t really care about his customers all that much at all.

In the past couple of weeks since I signed up with his program, I have emailed him at least a few times. These messages contain questions about my account, questions about the affiliate programs, questions about my hosting service and general questions about the design of the site he built. I even sent him follow-up messages and asked him to respond.


Why would someone be like that? Don’t they know the importance of good customer service and communication? The only emails I receive from him are his autoresponder messages. I have so many questions and have received no help from him.

Good customer service is so hard to find these days…

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